Getting Started With Pod Accessories
This video runs through the basics, and the more advanced applications for installing your AirTips Pro.
Frequently Asked Questions:
Will the case close without destroying the foam tips?
Yes, just like the original silicone tips that come with the AirPods Pro™. All sized tips allow the case to close without any trouble.
How do I remove AirTips Pro tips from my earphones?
To remove your tips, firmly grasp the whole foam tip with your fingers and squeeze to pull them off. Sometimes removing them at an angle helps. Do not pull the tips off from the end of the foam tip or use your fingernails as these methods could damage the tips.
How is the noise cancellation compared to the OEM tips?
Sound quality is about the same with memory foam tips compared to the default silicone tips, but if you weren't able to get a good seal with silicone, then you may find the sound is substantially better with memory foam. This is due to the way memory foam expands in the ear, Apple's Active Noise Cancellation can work better.
Can I clean my tips?
Using only water, gently wipe with a clean, damp micro-fiber cloth. Do NOT use alcohol or soap as it will break down the foam and remove the "memory". Let the tips dry completely before next use (appox. 1 hour). Only clean your tips when there is excessive wax buildup on them. Excessively cleaning the tips can decrease the lifespan and cause premature tears. We recommend replacing AirTips Pro about every 3 months or when they lose their "memory".
Are AirTips Pro actually made of memory foam?
Yes, this is evident in our unique viscoelastic memory foam technology. AirTips Pro conform to the shape of the ear canal using body temperature and conformity for a custom fit. Your ear canal shape and size fluctuate with movement and temperature. And now your ear tips can change with you.
Is Memory Foam better than traditional silicone?
While Apple's silicone tips are plenty comfortable and fit well for most people, many users find AirTips Pro to be preferable for long periods of use. Listening to music for a few hours with memory foam tips resulted in less ear fatigue.
How long do they last?
Lifespan depends on use. Typically, average use is about 2-4 months per pair of tips. How your tips are actively used, the body chemistry (earwax, oils, debris, etc.), and environment all effect how long your tips will last. To ensure your tips last the longest; always prepare the tips (compress the foam before inserting them into your ears), clean your tips occasionally, and store the tips and pods in the charging case while not in use. Replace your tips when they start to build debris, tear, or lose their "memory" foam properties (for example, the foam expands quickly rather than slowly).
What is my correct size memory foam tips?
We find the majority of our community choosing medium as this is the safest bet. However, the sizes for memory foam actually play a very crucial role compared to silicone tips. Medium memory foam tips offer the best fitting capabilities for everyday and all day use. While it may lack in overall noise cancellation the larger size exceeds in this area.
Larger tips provide the best noise cancellation while keeping it comfortable as possible! As it is hard to state which size is best for you, a good rule of thumb is go with one size larger than your silicone tips. If you use large, you’re already in the clear.
Still not sure? Try our Mixed Size Pack (includes S, M and L).
Do you have an extra small or extra large?
Sadly, no. Make sure to compress the foam fully before inserting them in your ears. Once fully compressed, position the tips securely in canal and wait 10-15 (holding in place) this will allow full expansion and complete the inner seal.